Terms of Service

(1) Glyve; R. Weser; Rintheimer Hauptstraße 25; 76131 Karlsruhe; Germany, hereinafter referred to as "the Service Provider", by offering users (hereinafter referred to as the "Users") access to the Glyve platform (hereinafter "the Service"), provides document templating, generation, and automation services via API and web interface. The Service Provider operates as a Software-as-a-Service (SaaS) platform for creating, managing, and generating documents.

(2) These terms of use contain the applicable conditions for the use of the services of the Service Provider (see § 2 of these Terms of Use). We do not accept or recognize any deviation from these terms of use, even if deviations proposed by a user are not expressly contradicted in these terms.

(1) The Service Provider shall provide a platform on which users may create document templates, manage template data, and generate documents programmatically via API or through the web interface. Users can create, edit, and delete templates, provide data for document generation, and download or retrieve generated documents in various formats including PDF.

(2) The Service Provider offers the Service on a subscription basis with various pricing tiers. API access is provided through API keys that users can generate and manage in their account. The Service Provider reserves the right to impose usage limits based on the user's subscription plan.

(3) The Service Provider does not guarantee the permanent availability of the Service. The Service may not be accessible in the event that necessary maintenance is required. The Service Provider takes no responsibility should the Service be unavailable due to technical issues. The Service Provider will make reasonable efforts to notify users of planned maintenance in advance.

(4) Users are solely responsible for the content of their templates and the documents they generate. The Service Provider does not review, monitor, or take responsibility for the content created by users through the Service.

(1) To use the Service, users must create an account and maintain accurate account information. Users are responsible for maintaining the confidentiality of their account credentials and API keys.

(2) Users may generate API keys for programmatic access to the Service. Users are solely responsible for the security of their API keys and any actions performed using those keys. Users must immediately notify the Service Provider if they believe their API keys have been compromised.

(3) The Service Provider reserves the right to suspend or terminate accounts that violate these terms of use or engage in activity that may harm the Service or other users.

(1) Users are responsible for all content created, stored, and generated through the Service, including templates, data, and resulting documents.

(2) Users shall not use the Service to create, store, or generate content that is illegal, violates intellectual property rights, contains malware, or is otherwise harmful or offensive.

(3) Users shall not attempt to circumvent usage limits, reverse engineer the Service, or interfere with the proper functioning of the Service.

(4) Users shall not share their API keys with third parties or use the Service in a manner that exceeds their subscription plan limits without upgrading to an appropriate plan.

(1) Registration on the Service is required to access most features. Users must provide accurate and complete information during registration and maintain the accuracy of their account information.

(2) Users must be at least 18 years old or have reached the age of legal majority in their jurisdiction to register for and use the Service.

(3) Each user may only create one account. The account is personal and non-transferable. Users may not share their account credentials with others.

(4) Users can delete their account at any time through the account settings. Upon account deletion, all user data, templates, and generated documents may be permanently deleted in accordance with our data retention policies.

(5) The Service Provider reserves the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or fail to pay subscription fees.

(1) Users retain all intellectual property rights to the templates, data, and documents they create using the Service. Users grant the Service Provider a limited license to host, process, and deliver user content solely for the purpose of providing the Service.

(2) Users represent and warrant that they have all necessary rights to the content they upload to the Service and that such content does not infringe upon the intellectual property rights of any third party.

(3) The Service Provider retains all rights to the Service platform, including but not limited to the software, API, interface design, and documentation. Users may not copy, modify, or reverse engineer any part of the Service.

(1) The Service is offered on a subscription basis with various pricing tiers. Users must maintain valid payment information and authorize the Service Provider to charge subscription fees according to their selected plan.

(2) Subscription fees are billed in advance on a monthly or annual basis as selected by the user. All fees are non-refundable except as required by law.

(3) Users may upgrade or downgrade their subscription plan at any time. Changes will take effect at the start of the next billing period.

(4) The Service Provider reserves the right to modify subscription prices with at least 30 days' notice to users. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Our Privacy Policy can be viewed at glyve.app/privacy. In the event that the user leaves our site, the data protection regulations of the operator of the third-party page apply.

(1) The Service is provided "as is" without warranties of any kind, either express or implied. The Service Provider does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

(2) The Service Provider accepts no responsibility for the correctness, completeness, or quality of documents generated through the Service. Users are solely responsible for reviewing and validating all generated documents before use.

(3) We shall be liable for any damages or compensation for unnecessary expenditure in accordance with the following provisions: (a) In the case of willful intent and gross negligence, we shall be liable without limitation. In the case of simple negligence, we shall be liable only for damages resulting from a breach of a fundamental contractual obligation; in this case, however, our liability is limited to the replacement of the foreseeable contractual damages. (b) The limitations of liability resulting from subparagraph (a) shall not apply insofar as we maliciously concealed a defect or assumed a guarantee for the condition of the service, for damages arising from injury to life, body or health, or in the event of liability under the Product Liability Act. Insofar as liability towards us is excluded or limited, this also applies to the personal liability of our legal representatives and agents.

(4) In no event shall the Service Provider be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or other intangible losses, resulting from the use of or inability to use the Service.

(1) The applicable law is the law of the Federal Republic of Germany. The United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (CSIG) does not apply. This shall be without prejudice to any mandatory provisions of the state in which a user has his habitual residence.

(2) Should individual provisions of these Terms of Use be or become invalid, the validity of the remaining provisions shall not be affected.